A Friend at Home

Senior Support

They don't have to do it alone.

A warm, patient friend who lives in your loved one's home. It talks with them, remembers what matters to them, helps with the paperwork and the small things, and keeps your family close. We set it up. We keep it running.

Talk to us See a day with their friend
  1. Your loved oneWhat time is my appointment on Thursday?
  2. Their friendTen-thirty. Your grandson Jake said he'd drive you. Want me to remind you the night before?
  3. Your loved oneYes, please.
  4. Their friendDone. I'll remind you Wednesday evening, and again Thursday morning.

A day with their friend

From the first cup of coffee to the porch light.

Their friend works the way they do: out loud, at their pace, and on their schedule. Here is an ordinary day.

  1. The day, read out loud

    The weather, what's on the calendar, and whose birthday is coming up. They never have to find their glasses for it.

    Good morning. It's sunny and forty-eight, and your hair appointment is at ten.

  2. Paperwork, by talking

    They talk through the forms they keep, the way they always have. Their friend fills them in neatly and files a copy where they can find it again.

  3. Letters, email and questions

    A thank-you note written in their words. An email from the grandkids read aloud to them. A recipe found, a question answered, with no screen to fight.

  4. "Is it this one?"

    They half-remember an old movie. Their friend works out which one it was and sends them the cover, so they can be sure.

  5. Family, in the loop

    Anything that needs one of you goes to you, not to them. Big decisions, money and anything new always come to family first.

  6. It remembers, so they don't have to

    While they sleep, their friend writes down what it learned today, and everything is backed up to your specified location.

Our main offering

Senior Support is the whole thing, done for you.

You don't assemble anything, and neither do they. We build their friend around them, ship it to their door and look after it from then on.

What arrives

  • A small, quiet computer that plugs into their router. No screen, no Wi-Fi to set up, nothing to update.
  • Their friend's voice on the phone they already have.
  • Their own email address for their friend, so letters and covers reach them.

What we do

  • Build it around them: their people, their routines, their faith and what they like to watch.
  • Set up every account so they never type a password.
  • Keep it running from afar, with backups every night.

What they can ask for

Just talkRemember names and birthdaysFill in formsFile their papersWrite a letterRead their emailWhat's on today?Find a movieLook something up

Every family is different. Tell us about yours and we'll tell you what Senior Support costs for you.

Talk to us

The rules their friend keeps

Made for how they live.

  • They never type a password.We sign in to everything once, during setup. Security is our job, not theirs.
  • It asks before anything that matters.Money, sharing their information or writing to someone new: their friend reads it back and waits for their yes.
  • Big things go to family.Their friend knows who to call, and it's one of you.
  • It tells the truth.If it doesn't know, it says so and finds out. No make-believe.
  • It respects their faith and their values.It talks with them from inside what they believe, never around it.

Private by design

Their friend lives in their home.

Their memories are kept on the computer in their home. We never sell or share anything about them.

Nightly backups go to your specified location.

Only people you choose can reach it, over a private network. It is never open to the internet.

Read our privacy statement

The first one was built for Mom.

She lives a few thousand miles from her family, and they wanted someone there with her every day. Senior Support is everything learned building it, so your family can have the same.

Porch Light, our iPhone app, is in beta on TestFlight

Talk to us

Tell us a little about your family. We'll write back, usually within a day.